Try connecting it with Outlook on the web and check the status of the Exchange Server now. You can try disconnecting it and re-configuring it. If there is an orange indicator against the added Exchange account, it means there is some issue. Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. You should check it once to confirm if this is the issue. The issue can be due to an error in connection of Outlook with the correct Exchange Server. Next, check if the folder is synchronized and if new items are received in it. Now, switch to the General tab and click on the option Empty Cache. Right-click on the respective Exchange folder, which is not synchronizing, and click on the Properties option. Here is the fix.įirst, ensure that there is a connection between Outlook for Mac and Exchange Server. This method works when any specific folder is not synchronizing, but the rest of the Exchange folders synchronize with Outlook.
Here, select the identity you want to recreate and click the Rebuild option to create it. Then, click on the Outlook application with the Alt key on hold to start the Microsoft Database Utility app. Take a backup of the Identities folder of Outlook for Mac in C drive. To fix this issue, you should perform the troubleshooting as explained here.įirstly, close all the Outlook for Mac-related processes currently running on the system. If selected, unselect it and check if the synchronization is better now. Go to the Outlook menu and check if the Work Offline option is selected or not. It is the most basic check that you can perform before pursuing any other method. Now, as you know the main reasons behind the issue, we will provide you with some ways to get out of this issue.įix Exchange synchronization issues in Outlook for Mac Settings: Settings are not accurately configured.Cache Issue: Your Outlook Cache is corrupted.Connection Failure: You failed to connect Outlook for Mac with the Exchange Server.Offline Mode: Your Outlook for Mac is in offline mode.Many users of Outlook for Mac face this issue, so we need to realize its causes.
Reasons Behind OLM to Exchange Synchronization Issues Due to this, mailboxes are not updated on the server-side or the client-side, and it becomes necessary to fix Outlook for Mac not syncing with the Exchange Server. Sometimes, this Outlook for Mac to Exchange synchronization process gets affected partially or fully due to errors, improper configurations, or OLM file corruption. Synchronization between the Exchange server and client application (Outlook for Mac ) is done so that whenever there is any modification on one side (the Server-side or client-side), the change gets updated on the other side. It facilitates offline working in an Exchange environment. Outlook for Mac provides Exchange connectivity in a Mac environment.
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